Whomever was driving down 285 this morning on 8/17 in a Paul's Plumbing van is a dangerous and reckless driver. If you want to drive unsafely, please use your own vehicle. When you use your company's van you give a bad first impression to the drivers around you. Please think twice before giving your company a bad image.
Always scary when you move to a new town and have to find new everything. I was referred to AAA-1 Paul's Plumbing and have found my plumber for as long as I live here. The experience was great from Sue who answered the phone to both Paul and Jeff who have both been here. They have been professional, courteous, quick and reasonably priced. We have had them out three times for differing things and one was an emergency, according to my mom, on Labor Day weekend, which it was not really an emergency, just an emergency in her eyes and they came out and installed her faucets pleasantly even though it could have quite possibly interrupted their holiday weekend festivities. Very appreciative to have found them.
Good service. Good company
Worst customer service. I contacted them due to their "good" google reviews. I'm guessing they used to be good but now don't care about customers. Had a $1390 bill to resolve a few plumbing issues (leaks, change out shower fixtures, refrigerator line). We were never provided an estimate and were shocked at how high the bill was but the work had already been performed and they supposedly took care of everything so we just didn't bother complaining and paid for it. A leak was found in the kitchen sink which was supposed to be addressed so we called them and asked if they could take care of it. Paul's plumbing had a manager call us and for 30 minutes proceeded to raise his voice over the phone, blame us and talk about everything but fixing the problem. We had to cut them off since they were pretty much just yelling at us. It likely would taken one of their plumbers 5-10 minutes to fix the little leak under kitchen sink... Instead they chose to spend 30 minutes trying to lose a customer. I will go with Parrett's plumbing or Mr Rooter next time. Save yourself the trouble
I called with a problem that I thought was catastrophic. They were polite and professional. They sent a tech named Adam quickly. He was also polite and professional. He made it look easy. It didn't take him long to figure out what the problem was and fixing it didn't take much longer. I was impressed by how well he cleaned up after himself and the price was reasonable. I will call Paul's in the future.
Aaa 1 Paul S Plumbing Inc is a US Plumber based in Fort Walton Beach, Florida. Aaa 1 Paul S Plumbing Inc is located at 107 Truman St #1, Fort Walton Beach, FL 32547, USA.
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