Great customer service and excellent cleaning
Paid to have couch cushion covers "dry cleaned" due to cat urine. It's an expensive couch and didn't want to risk ruining the material by washing it. Came back 2 days later to pick them up and the covers still REEKED of cat piss. The blonde lady at the front told me to let it air out for a few hours as it was the smell of the dry cleaning chemicals... after 4 hours of airing out outside there was still a VERY STRONG cat piss smell. I went back up to talk to the asian guy running the joint and he told me he didn't dry clean the two covers. Merely washed them and let them dry... which I doubt as there was still cat hair on the covers, random crumbs and spill marks, and obviously a pungent smell. The lady at the counter said she didn't smell anything, as did the guy running the place. I had to point out the spots and they said it was the material... service was horribly rude, they charged me over $20.00 to throw the covers in the wash when i asked for dry cleaning... save yourself the headache and find a better place... owner and front desk person was rude and nose blind to bad smells which is obviously bad for a "cleaning company". Extremely rude comments from both the owner and the blonde lady... Again, save your money and go someplace more professional. I really wish I could rate at 0 stars. Half assed work from a half assed company.... will NOT EVER be going back.
They have always been extremely accommodating with my crazy schedule.
So disappointed with their service. This is the second or third time I've bought pants back to have them creased. I let them know when I dropped them off to crease the pants. On top of that the pants don't look like they were pressed at all. But the two gentlemen working said it was the best they can do, so I'll be taking my clothes somewhere else. For the price I paid they're best is not worth it to me.
I have tried the "other two" in town and this one is best!
They did a great job with sewing on my uniform patches.
Hightech Cleaners is a US Laundry based in Fort Walton Beach, Florida. Hightech Cleaners is located at 304 Eglin Pkwy NE, Fort Walton Beach, FL 32547, USA.
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