He not only was rough with filing my nail bed, but when I asked him to be more gentle, I received a perplexed look from him. It was as if I had offended him with my request. Now he was doing my nails with a chip on his shoulder and he made it clear.
These men were a disappointing example of customer service. And employee attitude typically trickles down from the owner.
Tonight was a different story. I will never return again. The male tech was rude to me verbally, physically as he through my hand back in my lap, and completely unprofessional.
If he knew that I tipped well, his attitude would have been different. Maybe he would have finished my nail fixes instead of scheduling a full set for someone else as I sat in his chair.
Staff is wonderful and friendly. Jessica was very patient while I described the design I wanted because I didn't have a picture. The other lady who did my eyebrow waxing was very careful and attentive to my eyebrow ring. Conversations were also fun and exciting among everyone. I will definitely go back
Came across this place accidentally. Went in expecting a regular pedi and am thrilled to say I got set up with Lacey.... and had the BEST PEDI I have ever had!! Not only was the service amazing, Lacey was easy to chat with, funny and even brought out a blanket when I got cold! I travel to Fort Walton often and will def be back to Diva Nails and will be seeing Lacey again!!!
Great service. Lacy does wonderful work on nails.
THE WORST NAIL SALON IN TOWN. Paid for gel, chipped off of each finger in 4 days. Went back owner was rude, fixed them only for them to chip the next morning!! Not to mention the staffs language is repulsive. Take your business anywhere else
I came here a couple of weeks ago and had an amazing experience with Jessica.
He then scheduled an appointment with anther client as I was sitting there. After he removed 3 of my nails, he then asked me to return the next day to be taken care of by Jessica. I was told to leave....and come back. He was going to do a full set on a client coming in 30 minutes before closing.
Diva Nails Spa is a US Hair Care Studio based in Fort Walton Beach, Florida. Diva Nails Spa is located at 234 Miracle Strip Pkwy SE #A, Fort Walton Beach, FL 32548, USA.
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