Hertz FWB turned a horrible day, filled with multiple overbooking/last minute cancellations by another car rental (Notaprise) company, totally around. They had the car I wanted and ‘sign here’ ready to go. Great rates, immaculate car and quick pickup. But the best part was the top-notch service provided by the staff. Very customer service oriented and super friendly. THEY ROCK!
We were running late to pick up our car and we called ahead before our pick up time and told them we would be there as soon as we could. We waited for an hour for a car. When we called and told them we were late they said it wouldn't be a problem. They told us Monday was their busiest day, but there was only two people working. Way under staffed and slow. They were friendly, but way too slow.
There's one worker there so is as ignorant as can be. She had bad people skills must be on a permanent period
Chyenne is the bomb!!!! Very easy and friendly staff. Thanks for the great customer service.
Best car rental I've ever experienced. Service was top notch. Was in an out quick and no problems with the paperwork or the car. They drove me to my current location and back no charge.
Hertz is a US Car Rental based in Fort Walton Beach, Florida. Hertz is located at 224 Eglin Pkwy NE e, Fort Walton Beach, FL 32548, USA.
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